Help Center

Product Overview 8

• Callback Tracker - Quick Product Overview
• Callback Tracker - Complete Product Demo
• Initial Login Experience
• Dashboards - Callback Calls
• Dashboards - Active Chats

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How to install Callback Tracker on your CMS 3

• How to install Callback Tracker on Wix?
• How to install Callback Tracker on GoDaddy website builder?
• How to install Callback Tracker on WordPress website?

Integrations 1

• Twilio Integration

Representatives 2

• How to Add and Edit Representatives
• How to set up Departments

Code Embed 1

• Code Embed Tab Explained

Widget Style 2

• Widget Style - Make it Custom
• Widget Style / Animated Button Style

Callback Schedule 1

• Callback Widget Schedule - set up your Business Hours

Widget Settings 13

• Widget Settings - General Overview
• Widget Settings: Main
• Widget Settings: Widget Tabs (Channels)
• Widget Settings: Voice Messages
• Widget Settings: Call Whisper

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Caller ID 1

• Caller ID Verification

Banned Phones & IPs 1

• How to ban Spammer's Phone Numbers & IPs

Actions 1

• Actions tab Explained

Chat Agents 1

• How to set up Live Chat Agents

Chat Settings 1

• Customize Live Chat Settings

Chat Schedule 1

• How to set up Live Chat Business Hours

Canned Messages 1

• How to set up Canned Messages

Shipping FAQs 0

Gifts 0

Coupons 0

Privacy policy 0

Opt-out policy 0